Designed to work alongside AVPro's dedicated technical support team, Tech Sage provides integrators with an additional resource for quick answers and preliminary guidance. Built on Claude Sonnet 4.5, Tech Sage represents a significant advancement in technical support capabilities for the AV industry. The platform offers intelligent, context-aware responses tailored specifically to AVPro's comprehensive product portfolio, including AVPro Edge, AudioControl Pro, RTI, Bullet Train, Murideo, and ThenAudio brands. Tech Sage's core capabilities include advanced document processing supporting PDFs, images, Microsoft Office files, and technical drawings; real-time data analysis and visualization; multi-turn conversation memory for complex problem-solving; and intelligent product recommendations based on specific project parameters. The platform is designed to assist with system design consultation, technical troubleshooting, product specification comparisons, installation guidance, and business operations support. Of course, AVPro's experienced support engineers remain available for complex troubleshooting, custom solutions, and personalized assistance that has become a staple of the AVPro experience, ensuring that partners receive the right level of support at the right time.